If for any reason your order does not fulfil your expectations, you may return it to us within 7 working days of receiving. We will offer you an exchange or a refund provided that the items are returned to us complete – in perfect condition, unused and in its original packaging. We cannot offer an exchange or refund if this is not the case.
For all returns, other than where the goods are faulty, you are required to arrange and pay for the return of the items. Please state why you are returning them and whether you want a refund or an exchange. Please repack the items very carefully and send them back to us: 4 Chantry Meadows, Kilham, East Yorkshire, YO254RB.
Love Heart Homes cannot be responsible for parcels lost in transit. We strongly recommend that you obtain proof of posting when making a return.