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4 Chantry Meadows
Postage & Packing
To make things a little easier – there is a single postage cost of £3.95 within UK mainland regardless of how much you order. This price goes up to £7.95 if your order includes something particularly large/ heavy.
We aim to send all orders within 2 days, subject to stock availability. We will notify you by email if there is any change to this. It will then take 3-4 days for your parcel to reach you.
Alternatively, we do offer a Special Delivery service for £9.95 which we aim to get to you in 1-2 days depending on the time of day you order.
Please contact us directly to arrange international shipping.
We want all our customers to have peace of mind when purchasing from Love Heart Homes. No personal details will be passed on to any third parties.
Whilst we take good care to ensure that product descriptions and measurements on our website are correct, they do only give a general description and there may be slight variations in finish and colour due to either the hand-made nature of the item, the photographic process or computer software.
If the price or description is obviously in error, we reserve the right to limit Love Heart Homes’ liability to return the money the customer has paid.
All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate.
If for any reason your order does not fulfil your expectations, you may return it to us within 7 working days of receiving. We will offer you an exchange or a refund provided that the items are returned to us complete – in perfect condition, unused and in its original packaging. We cannot offer an exchange or refund if this is not the case.
For all returns, other than where the goods are faulty, you are required to arrange and pay for the return of the items. Please state why you are returning them and whether you want a refund or an exchange. Please repack the items very carefully and send them back to us: Autumn Cottage, 4 Chantry Meadows, Kilham, East Yorkshire, YO254RB.
Love Heart Homes cannot be responsible for parcels lost in transit. We strongly recommend that you obtain proof of posting when making a return.